Shipping policy
SHIPPING POLICY Last updated: June 2026
Coverage Area We currently ship across India only. We do not offer international shipping at this time.
Order Processing Time Orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays). You will receive a confirmation email once your order has been dispatched.
Shipping Options & Rates
Surface Shipping (Standard Delivery)
| Weight | Rate |
|---|---|
| Up to 1,000 g | ₹70 |
| 1–2 kg | ₹140 |
| 2–5 kg | ₹350 |
| 5–10 kg | ₹700 |
| 10–14 kg | ₹980 |
| 14–20 kg | ₹1,200 |
Estimated delivery: 5–10 business days (please update with your actual timelines)
Fast Air Delivery (Express)
| Weight | Rate |
|---|---|
| Up to 1,000 g | ₹200 |
| 1–2 kg | ₹400 |
| 2–3 kg | ₹600 |
| 3–4 kg | ₹800 |
| 4–5 kg | ₹1,000 |
Estimated delivery: 2–4 business days (please update with your actual timelines)
Note: Air delivery is available up to 5 kg. For heavier shipments, Surface Shipping will be applied.
Order Tracking Once your order is dispatched, you will receive a tracking number via email/SMS. You can track your shipment through Shiprocket or the DTDC EConnect portal using the provided tracking ID.
Special Handling
- Fragile items such as candle molds are packed with extra protective material to prevent damage in transit.
- Wax and color products are securely sealed to avoid spillage.
- In the rare event of damage during transit, please contact us within 48 hours of delivery with photos of the damaged packaging and product.
Delays & Exceptions Delivery timelines may be affected by public holidays, natural events, or high-demand periods. We will notify you of any significant delays.
Contact Us For any shipping-related queries, please reach out to us at 7990781114 or 7972509461 or 9484586714