Shipping Policy
At Matini Impex, we strive to ensure that your orders are processed and delivered as quickly as possible. Below are the details of our shipping policy:
Order Processing and Dispatch
- Orders are processed and dispatched within 1 to 4 business working days after the order is placed.
- You will receive a confirmation email with tracking details once your order is dispatched.
Delivery Timeline
- After dispatch, orders are delivered within 2 to 6 business working days depending on the delivery location and the courier service provider.
- Delivery times may vary slightly based on unforeseen circumstances such as weather conditions, public holidays, or remote locations.
Shipping Charges
- Shipping charges, if applicable, will be displayed at the time of checkout.
- Free shipping may be offered on select products or during special promotions.
Tracking Your Order
- Once your order is shipped, you will receive an email containing the tracking details.
- You can use the tracking number to monitor the status of your delivery.
Important Notes
- Ensure that the shipping address provided is accurate to avoid delays or failed deliveries.
- If you notice any discrepancies in the tracking or face delivery issues, please contact us immediately.
- In transit of glass item or any damage we are not fully responsible. And require opening video. and it depends on the quantity.
Contact Us
For any shipping-related queries, feel free to reach out to us:
📧 Email: support@matinimpex.shop